Finally, the day of my stem cell procedure at ProgenCell is here. It is impressive how fast my case has been followed, since I filled the case evaluation online, until I got my first appointment with the doctor. Definitely it was more simple than I imagined, is so different than in the United States, also, the confidence that I received from the whole staff is incredible, I think it is because since the moment I received the call to follow my evaluation, they’ve made me feel that I have made the correct decision, all my questions have been answered and I have been able to talk with the doctor a couple of times now.
I arrived to Tijuana from the San Diego airport, a simple road trip, no more than 30 minutes drive, fortunately there was no traffic at the border crossing to Mexico, and better yet, ProgenCell’s location is less than five minutes after you cross to Mexico through the San Ysidro – Tijuana Border.
After I entered the clinic, my first impression was that I wasn’t just in any clinic, it is very well established, and the reception is modern, warm and very clean. The way we were received was so kind, also, the whole staff is bilingual, I speak English and Spanish, because my mother moved from Mexico to San Diego when I was 10 years old and I had no choice than to learn English, however, my husband doesn’t speak Spanish, I have tried to teach him but I’ve failed, he says beyond a few words, Spanish is too hard for him, but at ProgenCell we spoke English and Spanish so he also felt the kindness and trust that everyone brings.
With ProgenCell, everything has been good news; my knee injury tends to disappear, even that that I’ve been living with pain for more than five years. The doctors have recommended taking three sessions to eliminate the pain and prevent knee replacement for at least another 10 years.
They also make it easy for a foreigner, they take dollars and Mexican pesos, and have wide options for payment methods: credit cards, checks, bank transfers and of course, cash, and the best of all, you only pay for every individual stem cells therapy session, is not necessary to pay in advance.
Tomorrow is my first session; ProgenCell will take bone marrow from a bone and inject the Stem Cells into my knee cartilage. Considering all surgeries I have done in my life, I am sure I will be able to sleep peacefully tonight, something that didn’t happen during my previous experiences, and this is because from my online research, I am aware that the procedure is not invasive and the pain is really small; I trust Dr. Gaviño and Dr. Romero and the whole staff, I know I am in good hands.
Emma W.
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