As a major part of our commitment to total quality management and ISO9000 procedures, we have been developing ways to measure customer satisfaction. We do this in order to understand our patients better. Since we’re in the wellness business, success usually means that we don’t see our patient again, so we use what we learn while our patients are with us so that the experiences of our next patients can be even better.
Many people have told us that going beyond their hometown for medical attention puts them out of their comfort zone. They don’t know what to expect, especially in a foreign country, so they naturally expect the worst – beginning with all the “don’t drink the water” stories.
We at ProgenCell would like to put everyone’s minds at ease.
“As you get older, you keep doing the same things you’ve always done,” Dr. Norman Simmons liked to say, “you just do them slower.”
Even in the best of circumstances – without suffering catastrophic illnesses such as Parkinson’s or Alzheimer’s diseases – the body simply runs down. That’s just a fact of life. As each biological system begins to fail,
In a video interview, Luis Romero Guerra, M.D., talks about the magic of the human body.
The way in which the human body heals itself, or renews itself, or regenerates itself, is through its stem cells. Tissues, organs, and stem cells are found throughout the body. Organs and tissues that have sustained damage or that are being damaged for one reason or another make use of nearby stem cells.
The folks at CBS’s 60 Minutes have been up in arms the last couple of years about fraud being perpetrated in the name of stem cells. They are right to do so, of course, but their stridency and their unwillingness to report the many successes of these evolving techniques do a great disservice to the millions of people who can be benefitted by effectively applied stem cell therapies.
A forty-four-year-old man came to us with scleroderma in 2008. His disease had already progressed several years by then and his skin had become hardened almost like cardboard. He was unable to turn his head because of the tightness of his neck and speech was difficult because of tightness of his lips. He had only limited movement in his hands and fingers and complained of pain in his joints and back as well as depression.
Ever since the United States began tightening up travel for its citizens, patients from the U.S. have worried about getting treated because of the delays involved in getting a passport to leave the country. Some of that worry is misplaced. You don’t really need a passport to leave your own country and you don’t need a passport to visit Tijuana.